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JOBS

Green coffee sales and quality consultant 

Hamburg - Starting now - Permanent - Full-time (m/f/d)

Touton Specialties is seeking a dedicated green coffee sales and quality consultant specialist! Join our team and help us provide our customers with the perfect coffee through tailored service. Our vision is to place people along the coffee value chain at the center of our actions.

 

 

Who are we?

 

Touton Specialties is a specialty green coffee importer founded in March 2017 and based in Hamburg, serving coffee roasters of all sizes across Europe. As part of the Touton Group, which has been active in the coffee, cocoa, and spice trading since 1848, we are constantly on the lookout for outstanding and high-quality nano and micro-lots, farm coffees, and certified coffees from various origins with a current focus on Rwanda, Ethiopia, Costa Rica, Guatemala, and Colombia. We place great emphasis on fostering long-term relationships built on transparency and quality both in the origin countries and with our customers.

 

Here in Hamburg, we are a team of nine. Personal initiative and authenticity are our priorities. Through our different backgrounds and experiences, we inspire each other and develop new ideas. Our sample room is the focal point of our office. Here, not only do the cuppings and quality controls take place, but it also serves as a space for meetings and inspire us in our daily work. The doors of our sample room are always open for our customers and prospects.

🔎Professional qualifications:

  • Minimum 2 years of experience in the green coffee market and trade: origins, logistics, quality

  • Knowledge about the futures C market

  • Well-connected within the roaster’s community

  • Customer orientation and communication skills

  • Analytical thinking, affinity for numbers and quick comprehension

  • Fluent in English and German. Ideally a third language

  • Excellent knowledge of MS Office, especially Excel

  • Efficient, pro-active, solution-oriented, and independent way of working

  • Structured work, self-organization, good teamwork

🚀 Your tasks:

60% - Sales and Quality – Principal accountabilities:

 

Sales

  • Reinforce Touton Specialties’ network and coffee community 

  • Establish your client portfolio with both already existing clients and new prospects

  • Analyzing potential new clients and new business opportunities

  • Develop a strategy on a dedicated geographic area to reinforce client interaction and organize frequent visits to customers

  • Provide a tailor-made service to your clients beyond the realized business: issue of contracts, follow-up on deliveries, payments, and general satisfaction of the client

  • Capturing and analyzing customers, competitors, and market information from internal and external sources to support decision making

  • Alignment with sourcing, availabilities, offers and pricing strategies

  • Attend coffee events

 

Quality

 

  • Strengthen Touton Specialties know-how about qualities, diverse analysis on green grading, cup profiles, blends, and roasting curves

  • Host and organize client and internal cuppings

 

25% - Sourcing:

  • Take responsibility of some of the producing countries in our book

  • Develop an expertise about the supply chain, challenges, opportunities, producer map, cost of production and price structure

  • Knowledge sharing with the team and clients

  • Travel to the origin

 

15% - Projects:

  • We're seeking a creative and motivated individual who is open to developing, leading, and implementing innovative projects, with the assurance of full support from the entire team if needed. 

🤝 What we offer you: 

  • Full-time job in the heart of Hamburg

  • A supportive and challenging young company where you can greatly contribute through your own initiative and motivation

  • A high level of personal responsibility

  • Short decision-making processes within a communicative team

  • A welcoming and supportive atmosphere with great teamwork.

  • Great opportunities for development

  • The best coffee all day long! 

 

We look forward to receiving your application at:

Philippa Neipperg

p.brockdorff@touton.com

+49 (0) 173 253 01 63

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