Touton Specialties is a specialty green coffee importer founded in March 2017 and based in Hamburg, serving coffee roasters of all sizes across Europe. As part of the Touton Group, which has been active in the coffee, cocoa, and spice trading since 1848, we are constantly on the lookout for outstanding and high-quality nano and micro-lots, farm coffees, and certified coffees from various origins with a current focus on Rwanda, Ethiopia, Costa Rica, Guatemala, and Colombia.
Our central vision is to foster lasting relationships with producers and customers built on a premise of transparency and quality. We strive to put the people along the value chain in the center of our actions, providing them with innovative solutions to generate added value from countries of origin to final customers.
Through regular trips to the origin countries, we have been able to establish valuable relationships with local producers and farmers in recent years. These direct producer relationships allow us to better understand and respond to the needs of farmers and communities. Here in Hamburg, we are a team of seven. Personal initiative and authenticity are our priorities. Through our different backgrounds and experiences, we inspire each other and develop new ideas. Our sample room is the focal point of our office. Here, not only do the cuppings and quality controls take place, but it also serves as a space for meetings and inspire us in our daily work. The doors of our sample room are always open for our customers and prospects.
WHO WE ARE
Sourcing & Sales
Head of Sourcing & Sales
Sales & Quality
Marketing & Communications
Marketing & Communications
WHAT WE STAND FOR
Knowing where our coffees are picked and processed and sharing this information with our customers is very important to us.
For us, being transparent also means standing by our word, meeting our customers at eye level, and treat everyone with respect.
We stand for excellent quality and outstanding cup profiles. This also means to continuously widen our portfolio and to ensure quality control in Hamburg as well as in the origin countries. Quality is also important for us when it comes to service. We strive to fulfill our customer's needs to their satisfaction.
We want to provide our customers and people at the origin with innovative solutions to generate added value from origin countries
to roasteries. We don’t stand still, we are reactive and show initiative.
We are not only experts in sourcing and supplying quality green coffee, but passionate individuals in terms of origins, roast profiles, preparation, assortment planning, etc. Through our unique expertise, we want to become our customers' one-stop shop.
WHAT WE DO
The exchange with our customers is crucial for us, especially in the selection of coffees from the origin countries. According
to our customers' wishes and needs, we pay special attention to certain regions, qualities, varieties, etc. when sourcing our coffees.
In addition to importing our own coffees from the various countries of origin, we also act as a logistics service provider
for the qualities selected by our customers, allowing them to receive their coffee as direct trade.
Our coffees are stored at our warehouse in Hamburg. Release order contracts allow our customers to receive their coffee
only when needed. During delivery, we always try to find the best solutions to supply our customers throughout Europe.
In order to support our customers in their financial planning, we have the opportunity to award payment terms.
These are primarily provided as part of a long-term relationship.
On the basis of detailed quality control, we ensure that our customers only receive high-quality coffee from us.
We also guarantee this to those who import their specially selected qualities through us.
We like to advise our customers and interested parties with reliable support. Here, it is irrelevant, whether they are traditional, third wave, large or small roasters. We are happy to advise on assortment planning, roasting profiles, blends, and much more.
We invite our customers and interested parties to regular cuppings in our sample room. At the same time, we are also very pleased to host public or private cuppings at our customer's and prospect's roasteries.
Transparency and disclosure of the information are extremely important to us.
For this reason, we provide our customers, as a minimum, with detailed information about the history and origin of our coffee.