ABOUT US

Touton Specialties is a specialty green coffee importer founded in March 2017 and based in Hamburg, serving coffee roasters of all sizes across Europe. As part of the Touton Group, which has been active in the coffee, cocoa and spice trading since 1848, we are constantly on the lookout for outstanding and high-quality nano and micro lots, farm coffees and certified coffees from various origins with a current focus on Rwanda, Burundi, Costa Rica and Guatemala.

 

Our central vision is to foster lasting relationships with producers and customers built on a premise of transparency and quality. We strive to put the people along the value chain in the centre of our actions, providing them with innovative solutions to generate added value from countries of origin to final customers.

Through regular trips to the origin countries, we have been able to establish valuable relationships with local producers and farmers in recent years. These direct producer relationships allow us to better understand and respond to the needs of farmers and communities.

 

Here in Hamburg, we are a team of six. Personal initiative and authenticity are our priority. Through our different backgrounds and experiences we inspire each other and develop new ideas. Our sample room is the focal point of our office. Here, not only the cuppings and quality controls take place, but it also serves as a space for meetings and inspires us in our daily work. The doors of our sample room are always open for our customers and prospects.

WHAT WE STAND FOR

TRANSPARENCY

Knowing where our coffees are picked and processed and sharing

this information with

our customers is very important to us.

For us, being transparent also means to stand

by our word, meeting

our customers at eye

level and treat

everyone with

respect.

QUALITY

We stand for excellent quality and outstanding cup profiles. This also means to  continuously widen our portfolio and to ensure quality control in Hamburg as well as in the origin countries. Quality is also important for us when it comes to service. We strive to fulfil our customers needs to their satisfaction.

INNOVATION

 We want to provide

our customers and

people at origin

with innovative

solutions to generate added value

from origin countries

to roasteries.

We don’t stand still,

we are reactive

and show

initiative.

 

EXPERTISE

We are not only experts

in sourcing and

supplying quality green coffee, but passionate individuals in

terms of origins,

roast profiles,

preparation,

assortment planning etc. Through our unique expertise we want to become our customers' one-stop-shop.

WHO WE ARE

Head of Sourcing & Sales
Sourcing & Sales
Sourcing & Sales
Customer Service & Logistics
Quality & Sales
Marketing & Communications

WHAT WE DO

Sourcing

The exchange with our customers is crucial for us, especially in the selection of coffees from the origin countries. According to our customers wishes and needs, we pay special attention to certain regions, qualities, varieties etc. when sourcing our coffees.

Import

In addition to importing our own coffees from the various countries of origin, we also act as a logistics service provider for the qualities selected by our customers, allowing them to receive their coffee as direct trade.

Logistics

Our coffees are stored at our warehouse in Hamburg. Release order contracts allow our customers to receive their coffee only when needed. During delivery, we always try to find the best solutions to supply our customers throughout Europe.

Financing

In order to support our

customers in their financial planning, we have the opportunity to award payment terms. These are primarily provided as part of a long-term relationship.

Quality

On the basis of a detailed quality control, we ensure that our customers only receive high-quality coffee from us.

We also guarantee this to those who import their specially selected qualities through us.

Guidance

We like to advise our customers and interested parties with reliable support. Here, it is irrelevant, whether they are traditional, third wave, large or small roasters. We are happy to advise on assortment planning, roasting profiles, blends and much more.

Cuppings

We invite our customers and interested parties to regular cuppings in our sample room. At the same time, we are also very pleased to host public or private cuppings at our customer's and prospect's roasteries.

Transparency

Transparency and disclosure of information is extremely important to us.

For this reason, we provide our customers, as a minimum, with detailed information about the history and origin of our coffee.

CROP 2019

Touton Specialties GmbH

Große Bleichen 8

20354 Hamburg

phone: +49 (0) 40 334 693 100

fax: +49 (0) 40 334 693 199

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