Touton Specialties is a specialty green coffee importer founded in March 2017 and based in Hamburg, serving coffee roasters of all sizes across Europe. As part of the Touton Group, which has been active in the coffee, cocoa and spice trading since 1848, we are constantly on the lookout for outstanding and high-quality nano and micro lots, farm coffees and certified coffees from various origins with a current focus on Rwanda, Burundi, Ethiopia, Costa Rica and Guatemala.
Our central vision is to foster lasting relationships with producers and customers built on a premise of transparency and quality. We strive to put the people along the value chain in the centre of our actions, providing them with innovative solutions to generate added value from countries of origin to final customers.
Through regular trips to the origin countries, we have been able to establish valuable relationships with local producers and farmers in recent years. These direct producer relationships allow us to better understand and respond to the needs of farmers and communities.
Here in Hamburg, we are a team of six. Personal initiative and authenticity are our priority. Through our different backgrounds and experiences we inspire each other and develop new ideas. Our sample room is the focal point of our office. Here, not only the cuppings and quality controls take place, but it also serves as a space for meetings and inspires us in our daily work. The doors of our sample room are always open for our customers and prospects.
WHAT WE STAND FOR
Knowing where our coffees are picked and processed and sharing
this information with
our customers is very important to us.
For us, being transparent also means to stand
by our word, meeting
our customers at eye
level and treat
We stand for excellent quality and outstanding cup profiles. This also means to continuously widen our portfolio and to ensure quality control in Hamburg as well as in the origin countries. Quality is also important for us when it comes to service. We strive to fulfil our customers needs to their satisfaction.
We want to provide
our customers and
people at origin
solutions to generate added value
from origin countries
We don’t stand still,
we are reactive
We are not only experts
in sourcing and
supplying quality green coffee, but passionate individuals in
terms of origins,
assortment planning etc. Through our unique expertise we want to become our customers' one-stop-shop.
WHO WE ARE
WHAT WE DO
The exchange with our customers is crucial for us, especially in the selection of coffees from the origin countries. According to our customers wishes and needs, we pay special attention to certain regions, qualities, varieties etc. when sourcing our coffees.
In addition to importing our own coffees from the various countries of origin, we also act as a logistics service provider for the qualities selected by our customers, allowing them to receive their coffee as direct trade.
Our coffees are stored at our warehouse in Hamburg. Release order contracts allow our customers to receive their coffee only when needed. During delivery, we always try to find the best solutions to supply our customers throughout Europe.
In order to support our
customers in their financial planning, we have the opportunity to award payment terms. These are primarily provided as part of a long-term relationship.
On the basis of a detailed quality control, we ensure that our customers only receive high-quality coffee from us.
We also guarantee this to those who import their specially selected qualities through us.
We like to advise our customers and interested parties with reliable support. Here, it is irrelevant, whether they are traditional, third wave, large or small roasters. We are happy to advise on assortment planning, roasting profiles, blends and much more.
We invite our customers and interested parties to regular cuppings in our sample room. At the same time, we are also very pleased to host public or private cuppings at our customer's and prospect's roasteries.
Transparency and disclosure of information is extremely important to us.
For this reason, we provide our customers, as a minimum, with detailed information about the history and origin of our coffee.